At FeedNest, we take your privacy seriously. This Privacy Policy explains how FeedNest di Luca Iaconelli ("FeedNest", "we"), the controller of your personal data, collects, uses, discloses, and safeguards your information when you use our RSS feed reader and read-later service.
Information We Collect
We collect information that you provide directly to us, including:
We also automatically collect certain information when you use our service:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system)
- Usage information (feeds accessed, articles read, features used)
- Cookies and similar technologies, as described under Cookies and Similar Technologies
How We Use Your Information
We use the information we collect to:
Feedback Surveys
We may email people who use FeedNest an occasional survey about the product. We do this on the basis of our legitimate interest in improving FeedNest from the feedback of the people who use it.
Your answers are linked to your account, used only to improve FeedNest and to thank you (for example with a free month of a paid plan), and deleted or anonymized after 24 months. Results are only looked at in aggregate or to decide whom to invite to a short call.
You can object at any time by unsubscribing from product emails or by writing to privacy@feednest.com, and you can ask us to delete your answers at the same address.
Sharing of Information
We may share your information with:
- Service providers who perform services on our behalf
- AI providers, when you use an AI feature (summaries, translations, tag suggestions, listening to an article, Magic Feed) and to choose the articles of your weekly digest: Anthropic's Claude through Vercel's AI Gateway, which can run Claude on Amazon Bedrock or Google Vertex AI when Anthropic is unavailable, and OpenAI to read articles aloud. They receive only the text the feature needs.
- Business partners with your consent
- In response to legal process or when required by law
- To protect the rights, property, or safety of our users or others
- In connection with a business transaction such as a merger or acquisition
Cookies and Similar Technologies
If you visit FeedNest from the European Union, the European Economic Area, the United Kingdom and its Crown Dependencies, Switzerland and Europe's microstates, Brazil, Turkey or Quebec, or from a place we cannot determine, a banner first asks whether we may use tools that are not needed to run the service. You can accept all, reject all or choose by category, and closing the banner rejects them all. FeedNest works the same either way. We keep your choice for six months in a cookie on your device (feednest_consent) and ask again after that, or sooner if the tools change. Elsewhere these tools are on by default, on the basis of our legitimate interest in measuring and improving FeedNest and its advertising, and you can object at any time. Wherever you are, you can change your choice at any time from "Cookie settings" at the bottom of our website's pages or in Settings, under About. While a category is off, FeedNest deletes the cookies and storage its tools left on feednest.com. To know where you are, we read the country of your connection (in Canada, the province), and keep only whether the banner applies, in a cookie (feednest_region) renewed on each visit and kept for a day.
Without asking, because FeedNest needs them, because they store nothing on your device, or because you asked for them:
- Necessary cookies and storage: your sign-in session, your theme and your cookie choice. Without them FeedNest cannot work.
- The support chat, by Crisp, which loads only when you open it from Help & Support. It then keeps your conversation in a cookie for six months and in your browser's local storage, which it needs to work.
- Cloudflare Turnstile on the sign-in pages, which checks that you are a person and not a bot. It runs in a frame from Cloudflare.
- Vercel Web Analytics and Speed Insights, by Vercel, our hosting provider: anonymous counts of visits, pages, referring sites, countries and devices, and how fast pages load. They set no cookies and store nothing on your device. Vercel ties no data point to your IP address, keeps only aggregate numbers and discards the hash it counts visitors with after 24 hours. Page addresses are sent without their query string, except campaign tags (utm_ and ref).
- Diagnostics to Sentry: when something breaks, the error; for one page load in ten, how long the page took; and the messages the page writes to the browser console. Each comes with the page, your browser and your IP address, so we can find and fix problems. Nothing is stored on your device for this.
Where the banner asks, only with your consent, by category (elsewhere on by default):
- Analytics. DataFast counts visits and where they come from, and recognizes returning visitors with its cookies: datafast_visitor_id, datafast_visitor_first_seen_at and datafast_visitor_session_count for one year, datafast_session_id for 30 minutes, and datafast_pageview_state in your browser's session storage. Sentry Session Replay records one session in ten, and every session in which an error occurs, so we can see how a bug happened. It hides all text and form fields, blocks images, and keeps a session key in your browser's session storage.
- Marketing. The Meta Pixel, by Meta Platforms Ireland, measures our ads on Facebook and Instagram and sets the _fbp cookie for 90 days, plus _fbc when you arrive from an ad, and keeps lastExternalReferrer keys in your browser's local storage. It never runs inside the reader. With the same choice, when you sign up, start a checkout, begin a trial or subscribe, we also report it to Meta's Conversions API with your email address in hashed form, the plan and amount and, for events sent from your browser, your IP address, your browser, the page (without its query string) and the Meta Pixel's cookies, so Meta can match it to an ad. Affonso runs our affiliate program: it remembers for 60 days which affiliate link brought you, so the affiliate gets credit if you subscribe. The iOS app does not offer this category.
Each provider's own privacy policy:
- DataFast: https://datafa.st/privacy-policy
- Sentry: https://sentry.io/privacy/
- Meta: https://www.facebook.com/privacy/policy/
- Affonso: https://affonso.io/privacy
- Crisp: https://crisp.chat/en/privacy/
- Vercel: https://vercel.com/legal/privacy-policy
- Cloudflare: https://www.cloudflare.com/privacypolicy/
Where one of these providers processes data outside the European Union, the transfer relies on the safeguards of the GDPR, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
RSS Feeds and Third-Party Content
Newsletters You Receive in FeedNest
If you use your FeedNest newsletter address (available on Plus and Pro), emails sent to it are handled as follows:
- •Our email provider, Resend, receives them for us in the United States and passes them to FeedNest, as our service provider. Resend keeps its own copy of each email, attachments included, for a limited time under its retention terms, also when FeedNest does not keep the email (from a sender you blocked, past our limits, or while you are on the Free plan). Deleting an email in FeedNest does not delete that copy. Emails sent to your address after you delete your account reach Resend and are not stored by FeedNest.
- •We store each email twice in our database, in the United States: as an article you read in FeedNest, and in its original design. We remove its scripts and the tracking pixels we can detect; links in an email can still tell its sender when you open them. Only you can read your emails: they are never shown to other users or published. Apps and AI assistants you connect to your account, through the FeedNest API or our MCP server, can read them like your other articles.
- •We keep your emails until you delete them: one at a time from the email itself, all of a newsletter's when you remove it or later from Add feeds > Newsletter, or with your account. You can download them from Settings > Account > Export. Removing a newsletter without deleting its emails keeps them, including any that keep arriving, so you can follow it again later. Blocking a sender keeps the emails you have and stores no new ones. On the Free plan new emails are not stored and the ones you have stay. We keep the list of senders who wrote to you until you delete your account. An email asking you to confirm a sign-up is deleted automatically once the newsletter it confirms sends you an issue.
- •If you forward newsletters to FeedNest from another address and confirm it is yours, we keep that address until you remove it or delete your account. With each forwarded email we keep a coded fingerprint of the address it came from, to recognise later forwards from the same mailbox. To check who sent an email, we read the public signing keys its sender publishes in the DNS.
- •When you remove a newsletter, or delete your account, FeedNest can ask the newsletter to unsubscribe you. It uses the one-click unsubscribe link the newsletter puts in its emails or, when there is none or it fails, sends the unsubscribe email the newsletter asks for from your FeedNest newsletter address, through Resend. Neither carries any information about you beyond your FeedNest address and what the newsletter's link contains.
- •Images in an email load from the sender's servers when you open it, in either view, so a sender may learn when you read it and see your IP address and device, as with most email apps. The picture shown with an email in your lists is loaded through our hosting provider, Vercel.
- •An email's text is sent to our AI providers only when you ask for a summary, a translation, tag suggestions or to listen to it, and, while you receive the weekly digest, to choose its articles: Anthropic's Claude through Vercel's AI Gateway, which can run Claude on Amazon Bedrock or Google Vertex AI when Anthropic is unavailable, and OpenAI to read it aloud. Summaries and translations are deleted with the email, and within 8 days in any case. The audio of an email you listened to is deleted within 8 days of being made, even if you delete the email sooner.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will remove your personal data and saved articles within 30 days, except where retention is required by law. Newsletters you receive in FeedNest are kept until you delete them or delete your account, as described in "Newsletters You Receive in FeedNest".
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise them, write to privacy@feednest.com. You can withdraw a consent given in the cookie banner at any time from "Cookie settings". You also have the right to lodge a complaint with a data protection authority: in Italy, the Garante per la protezione dei dati personali (www.garanteprivacy.it).
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
FeedNest di Luca Iaconelli, Viale Carlo III 150, 81020 San Nicola la Strada (CE), Italy, is the controller of the personal data described in this policy.
If you have any questions about this Privacy Policy, please contact us at privacy@feednest.com.